Privacy Policy

Last Updated: January 5, 2026

Desert Gold Home Services LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Service address

  • Information related to your service request

This information may be collected when you submit a form on our website, request service, call or text us, or otherwise communicate with us.

How We Use Your Information

We use your information solely to operate our business and provide requested services, including:

  • Responding to service inquiries

  • Scheduling appointments and site visits

  • Sending arrival notifications and job updates

  • Providing estimates, invoices, and payment reminders

  • Following up regarding completed or requested services

SMS Text Messaging

If you opt in to receive SMS messages from Desert Gold Home Services, we may send text messages related to your service request. These messages may include appointment confirmations, scheduling updates, arrival notices, estimate or invoice notifications, payment reminders, and follow-up communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Mobile Information Sharing

Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

We may share information with trusted service providers who assist us in operating our business systems (such as CRM, scheduling, phone, or messaging platforms), solely for the purpose of delivering our services. These providers are required to protect your information and may not use it for their own marketing purposes.

Data Retention

We retain personal information only as long as necessary to fulfill business, legal, or service-related purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Cookies and Analytics

Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect sensitive personal information.

Your Choices

You may request to access, update, or delete your personal information by contacting us using the details below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Desert Gold Home Services LLC
Email: service@desertgoldhome.com
Phone: (702) 479-5443